Privacy policy

Dealrs is a B2B marketplace for Nigeria's markets, run by Dealers Technology from 38 CIPM Ave, Alausa, Ikeja, Lagos. This policy covers the website at dealrs.io, the Dealrs app for Android and iOS, and the Dealer Hub at my.dealrs.io. In this policy, "we" means Dealrs and "you" means anyone who uses them.

We handle personal information under the Nigeria Data Protection Act 2023.

• Your account: your name, business name, email address, phone number, market and store addresses. Your password is stored only in a scrambled (hashed) form.
• Verification: a photo of your shop front and a selfie, taken with your camera in the app, and details of the stores you add. Only the Dealrs team sees these.
• What you post: sell listings and their photos, buy requests, prices and stock levels.
• Your business records: invoices, payments you record, customers, stock, suppliers, purchase orders and delivery slips you keep in the app or the Dealer Hub. If you add your customers' names or phone numbers, make sure they're happy for you to keep them.
• Financing requests: the amount you ask for and the business details you give us.
• Enquiries: when a dealer taps Call, WhatsApp or Copy number on a listing, buy request or store, we record that they got in touch.
• Device and security information: a device ID, the address your device connects from (IP), sign-in times, failed sign-in attempts and, if you allow notifications, a push token.
• Plan payments: Paystack or Flutterwave (whichever you choose) handles card details for Dealer Hub plans. We never see or store your card number; we keep your plan, the amount, dates, the payment provider and its payment reference.
• Product requests on the website: your name, phone number and email address, and each request: the product, how many you need, your price per unit, delivery area and any notes. We confirm your phone with a code by SMS, or by a call from our team if the SMS doesn't arrive. We use your email to send your quotes and updates.
• Support: messages you send us through the contact form, email or WhatsApp.
• Website visits: counts of page visits, without advertising cookies.

• To run your account and sign you in, including the codes we send by email or SMS when you sign in on a new device.
• To review listings, buy requests and verification before they go live, and to keep fake or unsafe content off Dealrs.
• To match buy requests with dealers who have the stock and tell those dealers about them.
• To work out your Dealer Score, weekly goals and your place on your market's monthly leaderboard.
• To send you notifications about your listings, requests, enquiries and account.
• To review financing requests and call you about them.
• To answer support messages, prevent fraud and keep the service secure.
• To understand how Dealrs is used so we can improve it, and to meet our legal obligations.

• Your store: your business name, market, store address, phone number, approved listings, and your level and badges (such as Verified dealer).
• Buy requests: verified dealers can see the buyer's name and phone number so they can make an offer.
• Product requests on the website: only the Dealrs team sees them. We use customers' name, phone and email only to handle the request. We don't share them with dealers: you deal only with Dealrs, and we arrange payment and delivery with you.
• Enquiries: when a dealer gets in touch about your listing or request, we tell you who it was.
• Leaderboard: other dealers in your market see your business name, level, badges and monthly points. Turn off "Show me on the leaderboard" and they see "Private dealer" instead.
• Private to you: your Dealer Score number, verification photos, business records, financing requests and payment details.

The app uses your camera only when you take verification or listing photos, and opens your photos only when you choose one. It doesn't look through your photo library.

Push notifications are optional: you can turn them off in your phone's settings or in the app. In-app notifications stay in your account. We send email to dealers on paid plans and for sign-in codes and important account messages.

We use these service providers, each only for the job listed:

• Render: hosting our servers.
• MongoDB: our database.
• Amazon Web Services (S3, Paris region): storing photos.
• Google Firebase Cloud Messaging: delivering push notifications.
• Mailjet: sending email.
• Termii and Twilio: sending SMS codes.
• Paystack and Flutterwave: taking plan payments.
• Cloudflare Turnstile: keeping spam off website forms.
• Vercel Analytics: counting website visits.
• New Relic: monitoring that our servers are working.

Some of them store or process information outside Nigeria, for example in the European Union and the United States. We use them under their data protection terms. We don't sell your information and we don't use it for advertising tracking.

We keep your information while your account is open. When you delete your account, we delete your profile, listings, buy requests, photos, business records and activity straight away, and anything left is deleted or anonymised within 30 days. We keep payment records (amount, date and payment reference, without your name or contact details) for as long as the law requires, and information needed to settle disputes or prevent fraud.

Copies in our backups are removed as the backups are replaced, within 30 days of deletion.

You can ask to see the information we hold about you, correct it, delete it, receive a copy, or object to how we use it. Where we rely on your consent, you can withdraw it at any time.

You can delete your account yourself in the app (Settings, then Delete account) or email hello@dealrs.io. This includes a customer account made on this website for product requests. If you're unhappy with how we've handled your information, you can complain to the Nigeria Data Protection Commission.

We use encrypted connections, store passwords only in hashed form, ask for a code when you sign in on a new device, and give staff access only to what their job needs. No system is completely secure, so tell us straight away if you think your account has been misused.

Dealrs is for businesses and adults. It isn't meant for anyone under 18.

When we make important changes, we'll update the date on this page and tell you in the app or the Dealer Hub. Last updated 19 October 2026.